Why Zendesk + Video is a Match Made In Support Heaven

There’s only so many hours in the day—that’s why top support teams use video to increase deflection and resolve cases 25% faster, all while boosting overall customer satisfaction. Have we piqued your curiosity? Find out how you can use Zendesk + Video, for customer support. To enhance your approach and leave your customers feeling informed, satisfied and empowered to get the most out of their experience with your product or service.

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Video for Customer Support
Support videos typically take the form of screen capture videos, and can either be created to answer a question for a broad audience, or personalized for an individual customer. They can also be created in advance to supplement your knowledge base and encourage self-serve actions.

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